Privacy Policy

At Gay on Wye, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with us. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Includes your name, email address, postal address, phone number, and payment information when you make a purchase or sign up for our services.

Non-Personal Information: Information about your browsing behavior on our website, such as IP address, browser type, and pages visited. This helps us improve our website and provide a better user experience.

Cookies and Tracking Technologies: We use cookies to enhance your browsing experience. These help remember your preferences and provide relevant offers.

2. How We Use Your Information

We use your information for the following purposes:

Order Processing and Fulfillment: To process your orders, deliver products, and handle returns and exchanges.

Communication: To respond to your inquiries, provide updates on your orders, or share promotional content if you have opted in.

Improving Our Services: To analyze website usage and improve the user experience, as well as to enhance our product offerings.

Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties in the following cases:

Service Providers: We may share your information with third-party vendors who help us run our business (e.g., payment processors, delivery services). These parties are obligated to keep your information confidential and use it only for the services they provide to us.

Legal Obligations: If required by law or to protect our rights, we may disclose your information to comply with legal obligations or government requests.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. We use secure servers and encrypted transactions to safeguard your data. However, please note that no method of transmitting data over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access and Update: Request access to your personal information and update it if necessary.

Withdraw Consent: Opt-out of marketing communications at any time by following the unsubscribe link in our emails.

Data Deletion: Request deletion of your personal data, subject to legal and contractual obligations.

To exercise any of these rights, please contact us at contact@gayonwye.com.

6. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

7. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete that information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Modified" date. We encourage you to review this page periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at contact@gayonwye.com.

Last Modified: OCTOBER 2024